配送方法と配送料

日本国内の配送には主に日本郵便 ( クリックポスト ) を利用しております。

ご注文の重量に応じて、ヤマト運輸 ( 宅急便 ) を利用する場合もございます。

送料は、商品選択後、お支払いに進む段階でご確認いただけます。

クリックポストについて

ポスト投函 のため、お届け日時の指定はできません。( お届けの目安：発送の翌日 ~ 4日前後 )

出荷した商品の追跡は可能ですが、未着、紛失や盗難、破損などの配送事故について補償はいたしかねますので、あらかじめご了承ください。

配送スケジュール

オンラインショップの配送は週2回とさせて頂きます。

詳しい配送日程につきまして下記をご参照ください。

①月曜日23:59迄のご注文→水曜日に配送

②木曜日23:59迄のご注文→金曜日に配送

※発送後到着は翌日 ~ 5日目安となります。

※到着日の指定はできかねます。

※在庫状況やイベント、決済状況などにより数日程度お届けが遅れる場合がございます。 予めご了承下さい。

住所の間違いによる再発送について 

入力いただいたお客様の住所が間違っており、商品がお手元に届かなかった場合、当店より再発送の対応は致しかねますので、ご了承をお願い致します。
商品のチェックアウト時に、住所などの入力間違えがないか、お客様ご自身で、再度ご確認を宜しくお願い申し上げます。

領収書について

ご購入いただいた商品には、明細などは同封しておりません。

「購入完了メール」「お客様決済方法による決済完了通知」をもって領収書代わりとさせて頂きます。

領収書の宛名は購入者名となり、変更はできませんのでご了承ください。

Shipping Methods & Fees

International orders are primarily shipped via EMS.

DHL may be available for certain countries and regions.

Shipping Schedule

International orders are generally shipped around every Thursday.

Please allow up to 7 days for order processing prior to shipment.

After dispatch, delivery typically takes approximately 2–10 days, depending on the destination and customs clearance.

Duties, Taxes & Import Regulations

All import duties and taxes are the sole responsibility of the customer.

We are not responsible for any additional charges incurred during or after shipping.

Please note that we are unable to provide accurate estimates or guarantees regarding customs fees, as these are determined by the destination country’s customs authorities and are beyond our control.

Due to the suspension of the De Minimis exemption, all shipments entering the United States on or after August 29, 2025, may be subject to duties and taxes. Any applicable charges must be paid by the customer upon delivery.

If a shipment is returned due to customs issues or refusal by the recipient, we are unable to offer refunds for the product cost or the original shipping fee.

In some cases, additional documentation may be required for customs clearance. These documents must be submitted directly to the shipping carrier (such as DHL).

Failure to provide the required documents within the specified timeframe may result in order cancellation.

Please note that your personal information will not be shared with us during this process.

Cancellation Policy

• We do not accept returns or refunds unless the product is defective.
• We are not responsible for delays or delivery failures caused by shipping carriers or customs regulations, and we cannot offer refunds or reshipments in such cases.
• Once the order has been handed over to the shipping carrier, we are unable to guarantee delivery times or take responsibility for delays.

Receipts

No invoices or packing slips are included in the shipment.

Your “Order Confirmation Email” and “Payment Confirmation” serve as your receipt.

Please note that the receipt will be issued under the name of the purchaser and cannot be modified.